Missing Deposit / Payment Query

• Card Number (Critical) *

• Registered Mobile Number *

• Transaction Date *

• Transaction Value *

• Email Address *

• Alternative contact

• Reference

• Proof of Payment ?
• Incorrectly reference deposits are the main cause of missing deposits. If the sender did not use your 16-Digit card account number you MUST attach the proof of payment or Payslip reflecting the account holders name and the exact transaction value